Contact Us

March 2, 2008

If you have a question regarding our site or service, please consult our frequently asked questions. If you can’t find the answer to your question there, contact us at: support@connect2pk.com

28 Responses to “Contact Us”

  1. sajid Says:

    hi how will it work if i am staying in islamabad and then i have to dial lahore connect2pk number how much will it cost to me

  2. Em Says:

    It will cost you as an inter-city call. Please consult PTCL or your cellular network for more details.

  3. Waqas Says:

    hi,
    To check the service, whenever i make a call on Connect2pk number, i didnot receive any call on my mapped no. Why ?

  4. Em Says:

    Dialing our numbers will always redirect to the soft phone since Connect2Pk is a Phone to PC service. For more details, please contact us at: support@connect2pk.com

  5. Adnan Says:

    Hi,
    i am in Abu Dhabi and need to get this software with registration but i got 401 registration error. How i will get resolve this.
    my email is adnandilawaiz@gmail.com

  6. Asif Shahzad Says:

    Hi Em,
    This is Asif From Dubai.Today i regestered and got my username and all other setting.Even after puting that in Sip Account setting i cant login.After discovering network, during registering procedure it is showing “Registeration error 503- Service unavailable”….hopefully u will help me to solve this problem.

  7. Em Says:

    @Adnan
    Please verify your SIP settings from:
    http://www.connect2pk.com/settings.html

    @Asif Shahzad
    Error 503 occurs whenever your soft phone is unable to connect to our servers. Please setup your phone as shown on http://www.connect2pk.com/settings.html

    For more details, please contact us at: support@connect2pk.com


  8. Hi,

    actually i have mistakenly delete email who i was received from Connect2pk after i was creating my account on Connect2pk, and i have lose my username, please provide us my username,

    Your Prompt reply will be highly appreciate, Thanks

    Email: shynessface@hotmail.com

    Best regards,

    Muhammad Rizwan Tamimy

  9. Em Says:

    @Muhammad Rizwan Tamimy
    Please check your email now. For further queries, feel free to contact us at: support@connect2pk.com

  10. syed ali Says:

    i register my user and when i m trying to login i m reciving error 408 request timeout every setting i check it is ok but still problem can u help me out please

  11. Em Says:

    @syed ali
    Please co-ordinate with our support department at: support@connect2pk.com

  12. fiza Says:

    today call is not coming from pindi is there any problem in connection and iam very happy that u started a good service thanks a lot

  13. Em Says:

    @fiza
    We have updated the Islamabad number. Please make sure you’re dialing the new number.

  14. syed ali Says:

    Dear sir r u going to add more cities in ur list like gujrat here i m going to request u to add gujrat also in ur number list thanks a lot for your great service

  15. syed ali Says:

    i am still waiting for your reply please!!!!

  16. Em Says:

    @syed ali
    Addition of cities depend upon the number of users from a specific city. However, we have forwarded your request. You can follow our blog for any updates in this regard.

  17. Ghani Akbar Says:

    Is there any programm from Peshawar for the peoples leaving in peshawar. To enjoy this facility. The people of peshawar is also Pakistani.

    thanks.

    Ghani

  18. Fawad Says:

    Hello.
    Aoa, i am leving in SAUDI ARABIA i register my account.but last 4 days i cannot receved call from pakistan.some time all your ph noumber is busy & some time your computer says for EXT.No.please tel me whats problem & what i do

  19. kashif Says:

    me also facing the same problem.

  20. Em Says:

    @Fawad & kashif
    What status do you see on the screen of your soft phone? Also, is your calling party dialing from the registered mapped number?

    Also, our system does not ask for extension. Your call gets directly connected to the other party!

  21. Arshad Says:

    i want to know that this service is legal or illegal in pakistan. may be my family call from pakistan and PTCL says that this is illegal.

  22. shahbaz Says:

    Dear EM
    Hi
    first of all i want to aappreciate you on this great service and secondly i want to discuss one problem that since 2 days i and my friends are unable to receive calls from pakistan i am in saudi arabia.
    is there any issue with your side?kindly check this issue asap,
    hoping to listen from you soon.
    thanks
    shahbaz

  23. shahbaz Says:

    thanks dear EM
    the problem has been solved and now i am receiving calls from pakistan.once again thanks.i think this problem occured due to some bugs which you have fixed now the voice quality is more better than that.

  24. Em Says:

    @shahbaz
    Yup, we were facing few problems during last week but they are fixed now!

  25. Em Says:

    @Arshad
    Connect2Pk is 100% legal. For more details, you can refer to Pakistan Telecom Authority VoIP terms on PTA website.

  26. ali Says:

    Dear Sir,

    Please let me know that when i will set connect2pk using fring it need gprs or it will use phone service or i need wirless network in mobile.i m waiting for your reply.
    Thanks a lot

  27. ali Says:

    i m still waiting for your replyyyyy

  28. Em Says:

    @ali
    We’ve already replied to your email. Please note that all queries are answered within 48 to 76 hours.


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