Contact Us
March 2, 2008
If you have a question regarding our site or service, please consult our frequently asked questions. If you can’t find the answer to your question there, contact us at: support@connect2pk.com
Connect2Pk.com – Free voice calls from Pakistan!
If you have a question regarding our site or service, please consult our frequently asked questions. If you can’t find the answer to your question there, contact us at: support@connect2pk.com
July 6, 2008 at 1:40 pm
hi how will it work if i am staying in islamabad and then i have to dial lahore connect2pk number how much will it cost to me
July 6, 2008 at 11:57 pm
It will cost you as an inter-city call. Please consult PTCL or your cellular network for more details.
July 8, 2008 at 7:40 am
hi,
To check the service, whenever i make a call on Connect2pk number, i didnot receive any call on my mapped no. Why ?
July 8, 2008 at 8:24 am
Dialing our numbers will always redirect to the soft phone since Connect2Pk is a Phone to PC service. For more details, please contact us at: support@connect2pk.com
July 10, 2008 at 4:19 pm
Hi,
i am in Abu Dhabi and need to get this software with registration but i got 401 registration error. How i will get resolve this.
my email is adnandilawaiz@gmail.com
July 12, 2008 at 4:51 am
Hi Em,
This is Asif From Dubai.Today i regestered and got my username and all other setting.Even after puting that in Sip Account setting i cant login.After discovering network, during registering procedure it is showing “Registeration error 503- Service unavailable”….hopefully u will help me to solve this problem.
July 12, 2008 at 9:53 am
@Adnan
Please verify your SIP settings from:
http://www.connect2pk.com/settings.html
@Asif Shahzad
Error 503 occurs whenever your soft phone is unable to connect to our servers. Please setup your phone as shown on http://www.connect2pk.com/settings.html
For more details, please contact us at: support@connect2pk.com
August 19, 2008 at 1:24 pm
Hi,
actually i have mistakenly delete email who i was received from Connect2pk after i was creating my account on Connect2pk, and i have lose my username, please provide us my username,
Your Prompt reply will be highly appreciate, Thanks
Email: shynessface@hotmail.com
Best regards,
Muhammad Rizwan Tamimy
August 19, 2008 at 9:13 pm
@Muhammad Rizwan Tamimy
Please check your email now. For further queries, feel free to contact us at: support@connect2pk.com
August 26, 2008 at 12:38 pm
i register my user and when i m trying to login i m reciving error 408 request timeout every setting i check it is ok but still problem can u help me out please
August 26, 2008 at 8:45 pm
@syed ali
Please co-ordinate with our support department at: support@connect2pk.com
August 28, 2008 at 7:37 pm
today call is not coming from pindi is there any problem in connection and iam very happy that u started a good service thanks a lot
August 28, 2008 at 11:15 pm
@fiza
We have updated the Islamabad number. Please make sure you’re dialing the new number.
September 10, 2008 at 3:27 pm
Dear sir r u going to add more cities in ur list like gujrat here i m going to request u to add gujrat also in ur number list thanks a lot for your great service
September 16, 2008 at 12:57 pm
i am still waiting for your reply please!!!!
September 16, 2008 at 7:11 pm
@syed ali
Addition of cities depend upon the number of users from a specific city. However, we have forwarded your request. You can follow our blog for any updates in this regard.
September 18, 2008 at 12:03 pm
Is there any programm from Peshawar for the peoples leaving in peshawar. To enjoy this facility. The people of peshawar is also Pakistani.
thanks.
Ghani
October 4, 2008 at 5:26 pm
Hello.
Aoa, i am leving in SAUDI ARABIA i register my account.but last 4 days i cannot receved call from pakistan.some time all your ph noumber is busy & some time your computer says for EXT.No.please tel me whats problem & what i do
October 6, 2008 at 6:22 pm
me also facing the same problem.
October 7, 2008 at 8:22 pm
@Fawad & kashif
What status do you see on the screen of your soft phone? Also, is your calling party dialing from the registered mapped number?
Also, our system does not ask for extension. Your call gets directly connected to the other party!
November 16, 2008 at 7:51 pm
i want to know that this service is legal or illegal in pakistan. may be my family call from pakistan and PTCL says that this is illegal.
November 18, 2008 at 8:55 pm
Dear EM
Hi
first of all i want to aappreciate you on this great service and secondly i want to discuss one problem that since 2 days i and my friends are unable to receive calls from pakistan i am in saudi arabia.
is there any issue with your side?kindly check this issue asap,
hoping to listen from you soon.
thanks
shahbaz
November 20, 2008 at 12:18 am
thanks dear EM
the problem has been solved and now i am receiving calls from pakistan.once again thanks.i think this problem occured due to some bugs which you have fixed now the voice quality is more better than that.
November 21, 2008 at 6:55 pm
@shahbaz
Yup, we were facing few problems during last week but they are fixed now!
November 21, 2008 at 6:57 pm
@Arshad
Connect2Pk is 100% legal. For more details, you can refer to Pakistan Telecom Authority VoIP terms on PTA website.
November 22, 2008 at 6:45 pm
Dear Sir,
Please let me know that when i will set connect2pk using fring it need gprs or it will use phone service or i need wirless network in mobile.i m waiting for your reply.
Thanks a lot
November 25, 2008 at 1:13 pm
i m still waiting for your replyyyyy
November 25, 2008 at 6:33 pm
@ali
We’ve already replied to your email. Please note that all queries are answered within 48 to 76 hours.